F A Q
What defines Knightsbridge Cleaning as a Bespoke Luxury Maintenance service?
Knightsbridge Cleaning is a bespoke home maintenance service specializing in maintaining high-end finishes, ensuring continuous protection and brilliance that goes beyond standard cleaning. We use pH-neutral, material-specific products that keep the aesthetic appeal and market value of your luxury assets.
What specific training does your team receive for working with high-end materials, such as marble and custom cabinetry?
Our team has training in material science and non-abrasive techniques. We do not use general cleaners; our technicians are experts in identifying finishes and using the specific, pH-neutral formulas required to clean delicate stone and custom lacquer without causing etching, scratching, or erosion.
Why is using pH-neutral, material-specific products so critical?
Harsh, generic cleaners are typically alkaline or acidic, which permanently damages the aesthetic and structural integrity of high-end finishes over time.
Does your bespoke service include cleaning solutions for all surfaces?
Yes, but with a crucial distinction. We are not providing generic “cleaning solutions.” Our service includes the application of pH-neutral cleaning solutions that are certified safe for use on calcium-based stone and custom millwork. The cost of these products is built into your estimate, ensuring the protection of your asset is never compromised.
Can I customize my bespoke home maintenance service?
Absolutely. Customization is the defining element of our bespoke service, ensuring your maintenance plan perfectly reflects your home’s unique needs and your personal lifestyle.
How do you screen and train your cleaning professionals?
Our cleaning technicians are carefully selected through a rigorous, multi-stage process designed to ensure both security and expertise. First, they undergo a comprehensive background check. Second, they have to have experience with material-specific and pH-neutral cleaning products. We ensure every professional is an expert in maintaining high-value surfaces, from custom cabinetry to delicate stone, before they enter a client’s home.
Are you insured?
Yes, Knightsbridge Cleaning is insured for your peace of mind and protection.
Will I always have the same cleaning team?
We strive for consistency with your dedicated team to ensure familiarity with your home and preferences, fostering trust and efficiency.
How do I receive a quote for my home?
Because Knightsbridge Cleaning is a bespoke service, we do not provide instant, standardized quotes. Your pricing is determined by the specific maintenance requirements of your property.
What is your service area?
Proudly serving discerning homeowners across Toronto and the Greater Toronto Area, including Forest Hill, Rosedale, Yorkville, Oakville, etc.
What is your cancellation or rescheduling policy?
Our policy requires a 48-hour notice to avoid a fee, designed to respect both your schedule and our team's commitment.
Do I need to be home during the cleaning?
No, our highly trustworthy teams are proficient in discreetly caring for your home in your absence. We will discuss secure access arrangements during your consultations.
What payment methods do you accept?
All major credit cards and e-transfer.